REELVORI

Terms of service

Updated: 25 October 2026

Reelvori support: support@reelvori.com.

Paid plans provide account membership viewing access for the selected period. Story availability, language, region and episode access conditions apply. Plans do not guarantee permanent availability of every title or downloads.

All plans are single payments for fixed service periods, with no automatic renewal.

Access is activated within 24 hours after the payment provider confirms payment. We email access instructions and the service period to your purchase email. The fixed period starts on activation. If access is not activated within 24 hours, you may request a full refund. Delivery is digital; no shipping address or shipping fee is required.

For each purchase, you may request a full refund within 7 calendar days after payment. This deadline does not apply to duplicate charges, non-delivery or unresolved service failures. Your statutory consumer rights are preserved.

Contact Support with your purchase email, order reference and reason. We reply within 48 hours of your request and make a decision within 5 calendar days of the request. Approved refunds are initiated to the original payment method within 5 calendar days of approval and confirmed by email. Bank or payment-provider processing time is additional. A request or automated acknowledgement is not refund approval or completion.

Fixed service periods do not renew automatically, so there is no recurring charge to cancel. Paid access ends when the period expires. Stopping use early does not itself trigger a refund. Contact Support for order or period changes or to discuss ending use early. Submitting a request does not itself change an order or complete a refund.

Use your own account and keep your credentials secure. Do not bypass episode access controls, redistribute videos or interfere with the service. Contact support@reelvori.com about account or service disputes. Nothing in these terms limits mandatory consumer rights.